A moving company handles the packing, transporting and unpacking of customers’ belongings for a fee. Companies may also provide a range of other services, such as storage and furniture assembly. Customers need to choose the right company for their move based on a number of factors, including services offered, cost and reputation. Customers should check online reviews, ask friends and family for recommendations and visit the companies’ websites. If a website lacks detailed information about the company or doesn’t display a license number or physical address, this is a red flag.
A reputable moving company will provide an onsite estimate before starting work, where an employee examines the customer’s items and provides a price for the job. Some companies offer instant quotes on their websites, while others require an inventory of the items to be moved. Customers should ask whether the company offers a binding or nonbinding quote; a binding quote is guaranteed not to change, while a nonbinding one could increase in cost over time. Laws governing these types of estimates vary by state.
Before hiring a moving company, customers moving company in San Antonio should ensure the company is licensed and insured. In addition, they should read the company’s contract carefully to make sure there are no hidden fees. Customers should be aware of additional charges, such as a charge for moving a mattress or extra boxes, and ask about the company’s policies for handling damaged items. In addition, customers should request references and call them to find out about their experiences with the company.
In addition to asking for references, customers should look for a company with a strong track record and good customer service. A long business history doesn’t guarantee quality service, but it can indicate a reputable and reliable company. In addition, customers should check the Federal Motor Carrier Safety Administration (FMCSA) database to see if a company has had any complaints filed against it.
It is important for customers to research moving companies thoroughly before hiring them, particularly for a large or interstate move. Customers should consider the services offered, cost, insurance coverage and other special features, such as real-time GPS tracking or a 30 day free storage period. Customers should also note whether a company employs its own movers or contracts out its services to third-party companies. It is important for customers to understand these distinctions so they don’t get overcharged or undercharged.
Many moving companies are available on a 24-hour basis, so customers can have their goods relocated when they want. Reputable moving companies will have clear pricing and schedules, as well as offer a variety of payment options. Additionally, they will provide a written contract that includes all charges and services to be provided, as well as a list of all items being moved. The contract should be signed by both the customer and the moving company before the service begins. Lastly, customers should make sure to take note of the dates and times when their items will be weighed, as this is an important part of the process.